A patient has asked for a copy of his/her records but they are behind in
payments. Can I withhold their records until a reasonable effort is made to pay
No. According to the Dental Law, dental records, including copies of
radiographs and orthodontic models, shall be furnished within 30 days of request
either gratuitously or for a fee reflecting the cost of reproduction, regardless
of a patient’s outstanding balance.
Answer is informational only and not intended as
legal advice. Answer may contain excerpts from The ADA Practical Guide to
Frequently Asked Legal Questions.